Make sure you’re up to date on our opening hours this Winter break and how to get in touch with us.
At risk of becoming homeless
If you are experiencing a housing problem which could lead to you becoming immediately homeless, please contact Cheshire West & Chester Council on 0808 175 3595 (option 3).
Reporting somebody sleeping rough
If you would like to report a concern about somebody sleeping rough, please contact Cheshire West & Chester Council on 0808 175 3595.This free phone line will be available throughout the Winter period and will not be closed.
Getting in touch with us
During the festive period you can get in touch by submitting a web form by clicking here or emailing email@example.com. If you get in touch when we are closed, we will pick up your enquiry on our next working day.
Sunday 24 December
Monday 25 December
Tuesday 26 December
Sunday 31 January
Monday 1 January
Wednesday 27 December, 9am – 5pm
Thursday 28 December, 9am – 5pm
Friday 29 December, 9am – 5pm
Our normal opening hours will commence from Tuesday 2 January at 9am.