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Our performance

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Our performance

Q4 Jan – Mar

Whole service

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Overall customer satisfaction (%)

100

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People who were rough sleeping supported to move away from living on the street

56

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Customers provided with supported accommodation

62

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Customers supported into their own home

26

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Customers provided with advice and information

131

Advice and information regarding housing and homelessness prevention

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Customers referred by the local authority who were at risk of losing their home and were successfully supported to prevent their homelessness

69