Make sure you’re up to date on our opening hours this Christmas and how to get in touch with us.
At risk of becoming homeless
If you are experiencing a housing problem which could lead to you becoming immediately homeless, please contact Cheshire West & Chester Council on 0808 175 3595 (option 2).
Reporting somebody sleeping rough
If you would like to report a concern about somebody sleeping rough, please contact Cheshire West & Chester Council on 0808 175 3595.This freephone line will be available 24 hours day throughout the Christmas period and will not be closed.
Getting in touch with us
During the Christmas period you can get in touch by submitting a web form by clicking here or emailing firstname.lastname@example.org. If you get in touch when we are closed, we will pick up your enquiry on our return.
Saturday 24th December
Sunday 25th December
Monday 26th December
Tuesday 27th December
Saturday 31st January
Sunday 1st January
Monday 2nd January
Wednesday 28th December, 9am – 5pm
Thursday 29th December, 9am – 5pm
Friday 30th December, 9am – 5pm
Our normal opening hours will commence from Tuesday 3rd January at 9am.